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Sudan Tribune

Plural news and views on Sudan

Zain telecom to fix network in Greater Bahr el Ghazal region

October 3, 2015 (WAU) – The zain network in the Bhar el Ghazal region has for the past week experienced network outage leaving some subscribers unable to access services.

One of South Sudan's largest mobile phone network providers - Zain (ST)
One of South Sudan’s largest mobile phone network providers – Zain (ST)
The network outage was due to a technical fault after a bullet hit one of its network antennas between Luri and Mundiri in Western Equatoria state.

Zain said its management has decided to establish a separate new telecommunication switch in Wau town that would serve the whole region of Greater Bahr el Ghazal at large.

“This interruption is out of our control due to the security issue but now we are going to put the new telecommunication switch in Wau and that we are upgrading our sites in Greater Bahr el Ghazal State to fully serve them with effective and a strong G2 and G3 internet system”, partly reads a statement the company extended to Sudan Tribune.

The mobile service provider also apologised for inconveniences it had caused and called upon all its subscribers to be patient as the technical teams resolve the problem.

(ST)

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